Frequently Asked Questions

1. What type of cakes do we offer?

We currently offer the following types of cakes

  • Fondant Cakes
  • Buttercream Cakes
  • Specialty Cakes

2. What cake flavors do we offer?

We currently offer the following cake flavors

  • French Vanilla  one of our most popular, white cake, very moist and light
  • Yellow Cake  role fashion, rich and buttery
  • Chocolate moist and very chocolaty
  • Carrot Cake unlike any other you have tried and simply the best version!
  • Lemon  light lemon flavor with a refreshing twist
  • Red Velvet  classic sweet cocoa cake, an all time favorite
  • Marble Cake our two most popular flavors, chocolate and vanilla mated to perfection

3. What kind of cake fillings do we offer?

We currently offer the following filling flavors

  • Chocolate Ganache
  • Chocolate Buttercream
  • Vanilla Buttercream
  • Raspberry fruit filling
  • Strawberry fruit filling
  • Dulce de Leche
  • Cream Cheese
  • Would like other Options? Please ask!

4. What are our Specialty Cakes?

We currently provide the following specialty cakes:

  • Tres Leches
  • Flans
  • Coffee Flans
  • Choco Flans
  • Upside Down Pineapple Cakes

5. What other baked goods do we offer?

We also offer the following baked goods, that will make a great compliment to any of our custom cakes

  • Cookies Chocolate Chip, Double Chocolate, with walnuts or nuts
  • Sugar cookies with icing, colors and cute designs. Kids favorites!
  • Brownie Sheets

6. How soon should I order a cake for my next event?

We bake custom ordered cakes and the time of delivery, could range based in complexity and volume of existing orders for that timeframe. We suggest contacting us within three weeks before your event (if possible) but feel free to reach us anytime in order to check our availability

7. How could I order my next cake?

Custom cakes take a lot of time to design, schedule and prepare, therefore we appreciate to be informed as soon as possible about your next event. You may use of of the following methods to contact us:

  1. You may reach us through our contact page, please scroll down to the “Custom Order Reservation” form, fill as many details as you like and SUBMIT it. (Recommended)
  2. We are available though the Facebook Messenger app
  3. You may also send us a message, to our email address info@sweetcakefactory.co

8. Do you require a deposit for my cake?

Once we have determine the specific details of you next order and timeframe, in order to take the order and lock the date, we will require a security deposit

9. How could I pickup my cake?

We are located in Culpeper and we currently meet our customers in town, in order to deliver our cakes and baked goods

10. How should I transport my cake?

  1. First and foremost, always carry your cake with both hands under it and not from the sides of the box, this cakes are heavy and could buckle in
  2. Check the car for level spots. As much as you may want to put the cake on the seat next to you, or on your lap; a slanted surface could cause your cake to slide off the board and into the side of the box. Instead place your cake on a flat, level surface, such as in the trunk of the car or floorboard (make sure its clean)
  3. Keep temperature inside and outside the car in mind. Cakes should be kept cool to prevent melting. If it’s a hot day outside, the air conditioning may not reach the trunk, so it might be safer to place the cake on the floor of the car to keep it cool. If it’s too cold outside, your icing may start to freeze and could sweat as it comes back to room temperature.
  4. Drive carefully! We put a lot of work into this cake, so make sure to avoid steep ramps, sudden stops and quick starts…and watch out for those speed bumps!
  5. Lastly, when you arrive to your destination, slide the cake, don’t lift it. Once you’ve arrived at your destination, disassemble or cut the side of the box and slide the cake out rather than lifting it.
  6. Enjoy your cake, take lots of pictures and don’t forget to tag us and share in facebook or instagram. This will  in order to enter in any active raffle or give aways we have at that time!

11. Can we fulfill orders that require individual packaging and servings sizes?

Yes, we cater to events that require individual portions and packaging. For more details about this, please reach us through our email address info@sweetcakefactory.co or any of the approved contact methods (answer above) and we will address any questions you may have

12. Your question is not posted here?

If you question is not posted here, please reach us through our email address info@sweetcakefactory.co and we will address any questions you may have

 

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